| Did
You Know? |
| Help
me! |
| 20%
of people would purchase online if there was a live person to talk them
through the process or answer their question. |
| NFO
Studies |
|
MayWeHelp: Pricing Information
Find out what level MayWeHelp is right for you. MayWeHelp is delivered
as a monthly subscription service, based on Customer Service Agents (CSA).
MayWeHelp is an easy to deploy solution for any size business:
| MayWeHelp
Packages |
Product
Benefit |
MayWeHelp
Enterprise |
| Multiple
Web Site Support |
YES |
| Multiple Simultaneous Chat
Sessions |
YES |
| Proxy
Capable |
YES |
| HTML
Client |
YES |
| PALM
OS Client Chat |
YES |
| HTML
Agent |
YES |
| Audible
Alarm |
YES |
| Push
Technology |
YES |
| Archived
Transcripts |
YES |
| Agent
Photo |
YES |
| Automated
Chat Distribution (ACD) |
YES |
| ProActive
Chat |
YES |
| Exit
Surveys |
YES |
| Data
Collection |
YES |
| FAQ
Responses |
YES |
| Chat
Transfer |
YES |
| EMail When Unavailable |
YES |
| Live
Streaming Video |
YES |
| 1
Way Voice Over IP Broadcasting |
YES |
| Metric
Reporting |
YES |
| Supervisor
Monitoring |
YES |
| Skill
Mapping |
YES |
| 24
x 7 Operations |
YES |
| |
|
| Monthly
subscription fee per Customer Service Agent CSA |
|
| 15%
Discount: 51-100 CSA |
YES |
| 25%
Discount: 100 + CSA |
YES |
| One
Time Setup-Fee |
NO |
| Custom
Branding |
YES |
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|
Customer Interaction Technologies